Customer Care
CUSTOMER CARE
Your satisfaction is our priority!! Feel free to contact us
for special requests or information about our Soy Wax
Candles and Melts.
SHIPPING
Most orders are shipped in 3-5 business days.
Orders that have out of season items may take 7-10 business days to ship.
If you would like to receive order updates, please go to the “My Account - Account Details” page. At the bottom of the page select “Receive Order Updates”. You will receive a tracking number once your order has shipped.
Continuous US
$5.00 flat rate shipping for melts
$8.50 flat rate shipping for orders less than $70
Free shipping on orders over $70
We do not ship Internationally.
RETURNS
Generally, all sales are final. However, please contact us if you have any issues with your purchase. If items arrive damaged, please send us two photos, one of the damaged item(s) and one of the shipping box. This should be done within 24 hours of receiving your package. We will do our best to replace the damaged item(s).
GET IN TOUCH
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